FAQ

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Merchant Commodities specializes in providing top-quality construction materials to clients worldwide. Our expertise lies in offering a wide range of building supplies, including lumber, steel, granite, marble, and more.

We operate nationally and internationally, serving clients. Our global presence allows us to meet the diverse needs of construction projects around the world.

 We cater to a variety of clients, including developers, general contractors (GCs), framers, and construction companies of all sizes. Whether you're working on residential, commercial, or industrial projects, we have the materials you need.

 At Merchant Commodities, we prioritize quality, reliability, and exceptional customer service. We source our materials from trusted suppliers and ensure that every product meets the highest standards of excellence. Additionally, our dedicated team goes above and beyond to provide personalized support and tailored solutions to meet our clients' specific requirements.

Yes, we offer a Product Special Request (PSR) service to accommodate custom orders and special requests. Whether you need specific dimensions, materials, or finishes, our team will work with you to fulfill your requirements and deliver the products you need for your project.

 Placing an order with Merchant Commodities is easy. Simply contact our sales team via phone or email to discuss your requirements and receive a quote. Once your order is confirmed, we'll handle the logistics and ensure that your materials are delivered to your desired location on time.

 We accept various payment methods, including credit/debit cards, bank transfers, and electronic payments. Our team will work with you to determine the most convenient payment option for your order.

We strive for customer satisfaction, and if you're not completely satisfied with your order, please contact us promptly to discuss your concerns. Our team will work with you to resolve any issues and arrange for returns or exchanges as necessary, in accordance with our return policy.

 We partner with trusted logistics providers to ensure timely and efficient shipping and delivery of your order. Whether you're located domestically or internationally, we'll coordinate the logistics to ensure that your materials arrive safely and on schedule.

 For further inquiries or assistance, please don't hesitate to contact our customer service team. You can reach us via phone, email, or through the contact form on our website. We're here to help and look forward to serving you!